Delivery Policy

1. Digital Delivery

Cleare provides exclusively digital products and services. There are no physical goods shipped to you. All content — including synastry profiles, compatibility analyses, educational modules, daily insight cards, and account features — is delivered electronically via our website at cleare.app.

2. Immediate Access

Access to the Service is granted immediately upon successful payment confirmation. Once your payment is processed:

• Your account is activated instantly.
• Your personalised synastry profile is generated and available in your dashboard.
• All features included in your plan are unlocked immediately.
• You will receive a confirmation email to the address provided during registration.

3. Access Requirements

To access the Service you need:

• An internet connection
• A modern web browser (Chrome, Firefox, Safari, Edge — current or previous major version)
• A valid registered account with an active subscription

We do not provide the Service via downloadable software or native mobile applications; access is entirely through the web browser.

4. Service Availability

We aim to provide 99.5% uptime for the Service. We perform scheduled maintenance during low-traffic periods and will communicate planned downtime in advance where possible. We are not liable for temporary unavailability due to circumstances beyond our control (e.g., internet infrastructure issues, force majeure events).

5. Email Delivery

Subscription confirmation, welcome emails, and daily insight notifications are delivered to the email address you registered with. If you do not receive a confirmation email within 10 minutes of purchase, please:

• Check your spam or junk folder
• Verify the email address on your account is correct
• Contact us at support@cleare.app

6. No Physical Shipping

Cleare does not ship any physical goods. There are no shipping costs, no shipping addresses, and no physical delivery timelines associated with any purchase on cleare.app.

7. Contact

For access or delivery issues, contact us at support@cleare.app or via our support page.